PRIVACY POLICY

Ucliq.in and its mobile application platform (each a "Platform") value the privacy and confidentiality of personal information of their users. This Privacy Policy outlines how Ucliq may collect, use, and disclose information relating to Users of the Platform. The Contracting entity is UcliQ Technologies Private Limited, referred to as "UcliQ," "Ucliq," "us," or "our."

This Privacy Policy applies to all UcliQ products and services provided through mobile applications or mobile-optimized websites. By using the Platform, User agrees to the collection, use, and disclosure of their User Data as outlined in this Privacy Policy.

1. COLLECTION OF INFORMATION
   1. . UcliQ ensures it collects only necessary information to provide its services and protect User accounts.
   2. Registration Information, including but not limited to name, address, phone number, email address, gender, date and/or year of birth, and user preferences, may be collected at the time of User registration on the Platform
   3. Account Information, including but not limited to bank account numbers, billing and delivery information, credit/debit card numbers and expiration dates, and tracking information from cheques or money orders, may be collected to facilitate transactions and payment services
   4. Activities Information, including communication or transaction details such as goods specifications, pricing, delivery information, and dispute records, may be collected as and when the communication and/or transactions are conducted through the Platform.
   5. Browsing Information, including IP addresses, browsing patterns, and User behavioral patterns, is recorded and retained.
   6. Registration Information, Account Information, Activities Information, and Browsing Information are collectively referred to as User Data.
   7. Users must provide mandatory categories of User Data at the time of collection. Failure to do so may result in incomplete registration or denial of UcliQ's products or services.
2. USE OF USER DATA

   If User provides any User Data to UcliQ, they authorize UcliQ to collect, retain, and use the User Data for the following purposes:

   1. Verification of User identity;
   2. processing User registration, providing a log-in ID, and maintaining and managing User registration;
   3. providing customer service and responding to User queries, feedback, claims, or disputes;
   4. facilitating communication between Users and/or processing transactions on the Platform;
   5. performing research or statistical analysis to improve the Platform's content, layout, product offerings, and services for marketing and promotional purposes;
   6. using Marketing Data to provide notices, surveys, product alerts, communications, and other marketing materials to Users relating to products and services offered by UcliQ or its affiliated companies;
   7. publishing voluntarily submitted User information or other information on the Platform;
   8. making disclosures as required by law, regulations and guidelines, or in respect of any investigations, claims, or potential claims.
3. DISCLOSURE OF USER DATA
   1. UcliQ may disclose and transfer User Data to third-party Service Providers (including but not limited to data entry, database management, promotions, products and services alerts, delivery services, payment extension services, authentication and verification services and logistics services) ("Service Providers") under a duty of confidentiality to UcliQ, who may only use User Data for the purposes specified in clause 2 above
   2. UcliQ may disclose and transfer User Data to professional advisers, law enforcement agencies, insurers, government and regulatory, and other organizations as necessary.
   3. UcliQ may disclose and transfer User Data to its affiliated companies and/or their designated Service Providers.
   4. User Data supplied by User will be kept confidential and disclosed only in accordance with this Privacy Policy.
   5. UcliQ may form partnerships with other businesses and websites to provide Users with access to goods and services that UcliQ does not currently provide. You might be given access by UcliQ to these other parties' content and/or websites. The goods and services that these third parties enable or facilitate are not covered by this privacy statement. These other parties' privacy practises might be different from UcliQ's, and UcliQ has no control over any information that a user might give to them. Before responding to or using any offers, products, or services promoted or offered by such third parties, the user should read the applicable privacy policy for those third parties.
4. RIGHT TO UPDATE USER DATA

   As a user, you have the right to update your personal information or data that we have collected from you. This is important in ensuring that we maintain accurate and up-to-date information about you. To update your data, you may access your account settings or contact our customer support team for assistance. We will take reasonable steps to verify your identity before granting access to your personal data or making any updates to it. Please note that in certain cases, we may be required to retain certain personal data for legal or regulatory reasons, and therefore, we may not be able to fulfill your request to update or delete such data. We take your privacy seriously and are committed to protecting your personal information. For more information on how we collect, use, and protect your data, please refer to our Privacy Policy.

5. COOKIES

   We use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your device until they expire or are deleted. We use cookies for a variety of purposes, including:

   1. Authentication: We use cookies to identify you when you log in to our website.
   2. Personalization: We use cookies to remember your preferences and to personalize your experience on our website.
   3. Analytics: We use cookies to collect information about how you use our website, such as which pages you visit and how long you spend on each page. This helps us to understand how to improve our website and to provide better content and features for our users.
   4. Advertising: We may use cookies to serve personalized advertisements to you based on your browsing history and interests.

   You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website. By using our website, you consent to the use of cookies as described in this policy.

6. MINORS

   If UcliQ provides services or products that are intended for or directed towards minors, UcliQ recognizes the importance of protecting the privacy of minors. UcliQ does not knowingly collect personal information from minors under the age of 18 without the consent of a parent or legal guardian, except as permitted by law. If UcliQ becomes aware that personal information has been collected from a minor under the age of 18 without parental consent, UcliQ will take reasonable steps to delete such information as quickly as possible. If you believe that UcliQ may have collected personal information from someone under the age of 18 without parental consent, please contact us immediately

7. Your Consent

   By visiting the UcliQ platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

   When you provide your personal information to UcliQ through the platform or any partner platforms or establishments, you consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.

8. SECURITY MEASURES

   At UcliQ, we take security very seriously and have implemented a variety of measures to protect your personal information. Some of the security measures we have in place include:

   1. Encryption: We use encryption to protect all data transmitted between your device and our servers.
   2. Access controls: We restrict access to your personal information to authorized personnel only and regularly monitor access to ensure that it is appropriate.
   3. Regular updates: We regularly update our systems to ensure that they are protected against the latest security threats.
   4. Employee training: We provide regular training to our employees on data security best practices to ensure that they are aware of the risks and how to protect against them.

   While we cannot guarantee the security of your personal information, we are committed to taking all reasonable measures to protect it. If you have any questions or concerns about the security of your personal information, please contact us

9. CHANGES TO THIS PRIVACY POLICY

   UcliQ reserves the right to modify or update this Privacy Policy at any time without prior notice. Any changes to this policy will be posted on our website, and the revised version will become effective immediately upon posting. It is your responsibility to review this Privacy Policy periodically to stay informed about our information practices. By continuing to use our services after any changes to this Privacy Policy, you acknowledge and consent to the revised terms

10. GRIEVANCE OFFICER

    In accordance with applicable laws, You may contact the grievance officer for any issues or concerns at the following address:

UcliQ Technologies Private Limited
Email: contact@Ucliq.in

11. Customer Support

    If you have any queries or complaints related to UcliQ's products or services, you can reach our customer support team by sending an email to support@ucliq.in. Our team will be happy to assist you.

12. Queries related to Privacy Policy

    If you have any questions, concerns, or complaints regarding the collection or usage of your personal information under this Privacy Policy, please contact us at info@ucliq.in. We take our users' privacy seriously and will work to address any concerns you may have.